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Privacy

FILMPAC PRIVACY POLICY

This FILMPACTM PRIVACY POLICY (“Policy”) describes how FILMPAC LLC, an Oregon limited liability company (“FILMPAC”) collects and uses the personal information you provide on www.filmpac.com and it’s subdomains (“Site”), and through email and other direct correspondence. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

We will only process your personal information in accordance with applicable data protection and privacy laws. For the purpose of UK and European Union data protection legislation, the data controller is FILMPAC LLC which is located at 415 Lincoln Street, Eugene, OR 97401 and can also be contacted by emailing info@filmpac.com.

SECTION 1. COLLECTION OF PERSONAL INFORMATION.

We collect information about you in a range of forms, including personal information. We collect the following personal information from you:

1.1 Information You Provide. We may collect personal information, such as your name, phone number, location, payment information, employment information (e.g., resume) and email address when you register for our Service, sign up for our mailing list, apply for a job with FILMPAC, or otherwise communicate with us. We may also collect any communications between you and FILMPAC and any other information you provide to FILMPAC, including Account based features like My Favorites, My Projects, and Purchase History.

1.2 Information Obtained from Third Parties. We may receive personal information about you from third parties and combine that with information we collect through our Service. For example, we may obtain information when you log in through a third-party social network or authentication service, such as LinkedIn, if you apply for a job with us. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, work experience, or other information. The information we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected. In these cases, our Privacy Policy governs the handling of the combined personal information.

1.3 Information Automatically Collected. As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. For further information about Cookies and other Tracking Technologies, see Section 4.

SECTION 2. USE OF PERSONAL INFORMATION.

We use your personal information to:

2.1 Provide and update information about your order and account.

  1. Fulfillment (including processing payment)
  2. Respond to customer service requests
  3. Respond to your questions and concerns
  4. Send you an order confirmation
  5. Send you requested product or service information
  6. Send product updates or license information
  7. Administer your account

2.2 Improve our marketing and website.

  1. Assess the needs of your business to determine suitable products;
  2. (With your consent), send you a newsletter and marketing communications
  3. Conduct research and analysis
  4. Display content based upon your interests

2.3 Comply with applicable laws, lawful requests and legal process, including to respond to requests from public and government authorities.

2.4 Enforce this privacy statement, and protect our rights, privacy, safety or property, and/or that of you or others.

SECTION 3. INFORMATION SHARING.

We do not sell your personal information to third parties, and will only share your personal information with third parties in the ways that are described in this Policy:

3.1 Third Party Service Providers.

  1. We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
  2. You can obtain a list of our Third Party Service Providers by emailing info@filmpac.com.

3.2 Other Disclosures. We may also disclose your personal information:

  1. as required by law such as to comply with a subpoena, or similar legal process, including to respond to requests from public and government authorities to meet national security or law enforcement requirement;
  2. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  3. if FILMPAC is involved in a merger, acquisition, or sale of all or a portion of its assets.

3.3 Third Party Advertisers. We may share your personal information with other companies so that they can market their products or services to you. If you do not want us to share your personal information with these companies, contact us at info@filmpac.com.

SECTION 4. COOKIES AND OTHER TRACKING TECHNOLOGIES

We and our partners may use cookies and other electronic tracking technologies to keep track of your visits, preferences and profile information. A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

Electronic tracking technologies are used to enhance your experience on the Site, including allowing you to remain logged in on the Site. Cookies and pixel tags may also be used to collect general usage and aggregated statistical information that does not identify you personally. However, we and our third party partners may use cookies to store some of your preferences (including limited personal information) or to display relevant content based upon what you view on our Site. In addition, we may use action tags in emails. This allows us to gauge the effectiveness of certain communications and the effectiveness of marketing campaigns by showing, for example, how many emails have been opened. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, tags are embedded invisibly on webpages. The information we collect using tags is not linked to our users’ personal information.

SECTION 5. INTERNATIONAL DATA TRANSFER.

Your information, including personal information that we collect from you, may be transferred to, stored at and processed by us outside the country in which you reside, including, but not limited to, the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using this Site, you consent to such transfer, storage and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement.

SECTION 6. THIRD PARTY SITES.

Our Site may contain links to third party websites and features. This privacy statement does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.

SECTION 7. SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Site, you can contact us at info@filmpac.com

SECTION 8. RETENTION.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@filmpac.com. We will retain and use your information as necessary to fulfill business needs and to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECTION 9. CHILDREN.

Our Site is not directed to children under 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in the Contact Information section below. We will delete such information from our files as soon as reasonably practicable.

SECTION 10. SENSITIVE PERSONAL INFORMATION

Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through Site or otherwise to us.

If you send or disclose any sensitive personal information to us when you use our Site you consent to our processing and use of such sensitive personal information in accordance with this privacy statement. If you do not consent to our processing and use of such sensitive personal information, you must not submit such user generated content to our Site.

SECTION 11. YOUR RIGHTS.

11.1 Opt-out. You may contact us anytime to opt-out of:

  1. direct marketing communications by following the unsubscribe instructions included in these emails or you can contact us at info@filmpac.com;
  2. automated decision making and/or profiling;
  3. any new processing of your personal information we carry out beyond
    the original purpose(s); or
  4. the transfer of your personal information outside the European Economic Area.
  5. Please note that your use of some of the Site may be ineffective upon optout.

11.2 Access. You may access the information we hold about you at any time via your profile or by contacting us directly.

11.3 Change. You can also contact us to update or correct any inaccuracies in your personal information.

11.4 Delete. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us at: info@filmpac.com. In your request, please make clear: (i) what personal information is concerned; and (ii) which of the above rights you would like to enforce.

For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

SECTION 12. NOTIFICATION OF POLICY CHANGES

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.

SECTION 13. CONTACT INFORMATION

You can contact us about this privacy statement by writing or email us at the address below:

PRIVACY COMPLIANCE OFFICER
FILMPAC
415 LINCOLN STREET
EUGENE, OR 97401

Email: info@filmpac.com

SECTION 14. CONCENT

WE NEED CERTAIN PERSONAL INFORMATION IN ORDER TO PROVIDE YOU WITH ACCESS TO THE SITE. IF YOU CREATED A PROFILE OR IF YOU HAVE REGISTERED WITH US, YOU WILL HAVE BEEN ASKED TO TICK TO AGREE TO PROVIDE THIS INFORMATION IN ORDER TO ACCESS OUR SERVICES AND VIEW OUR CONTENT. THIS CONSENT PROVIDES US WITH THE LEGAL BASIS WE REQUIRE UNDER APPLICABLE LAW TO PROCESS YOUR DATA. IF YOU DO NOT AGREE TO OUR USE OF YOUR PERSONAL INFORMATION IN LINE WITH THIS POLICY, PLEASE DO NOT USE OUR SITE.

 

Last Revised: July 17th, 2018